Terms of Service

1. What PsychPracticum is

PsychPracticum is a training tool. You interview a simulated patient generated by a large language model, submit a diagnostic formulation, and receive automated feedback on how you did. Supervisors and colleagues with access to your session can review that feedback and add their own.

Every patient here is invented. The cases are authored from diagnostic criteria, and the product holds no medical records.

Our Privacy Policy is part of this agreement. It describes what we collect and who receives it, and accepting these terms accepts it too.

2. What PsychPracticum is not

It is not clinical care, clinical advice, or a diagnostic instrument. It is not a medical device. Time spent here is not supervised clinical practice and does not count toward licensure hours or continuing education.

Clinical judgment remains yours.

3. Your account

Accounts are for practising and training clinicians, and you must be 18 or older to hold one. We grant them, or an organization that has invited you does. Keep your credentials to yourself and tell us at support@psychpracticum.com if you think someone else has them. Everything done through your account is treated as done by you.

If an organization created your account, that organization controls your access to it and can close it. If you are accepting these terms for an organization, you are confirming you can bind it.

Your account may carry a session limit set by us or by your organization. Deleting a session does not return it to your allowance. We can change that limit, and we can suspend or close an account that breaks these terms.

4. Real patient information

The patients here are invented, so the product was built for practice data. It carries none of the safeguards a system holding real clinical records has to meet.

Do not enter information about a real patient. That covers case details and de-identified summaries. What you write is sent to the third-party AI providers listed in our Privacy Policy, and we record your screen as you type it. If real patient information ends up here, you disclosed it.

If it happens anyway, tell us at support@psychpracticum.com. We will remove it from the database and delete any screen recordings that captured it, and we would rather hear about it than not. That is the one thing we do delete on request.

5. Acceptable use

Use the product to practise clinical interviewing. Do not:

• use the simulated patient as a general-purpose assistant, or prompt it to step out of character and help you with unrelated work;
• try to extract, reverse-engineer, or reproduce our scenarios, prompts, or evaluation logic;
• use automated tools to drive sessions, or resell access;
• share your account, or share another person's session outside the people it was shared with;
• attempt to reach data belonging to accounts, labs, or organizations other than your own;
• use the product to harass anyone.

The simulated patient may discuss sensitive clinical material, including self-harm and suicidal ideation, because the cases are written to be realistic. That content is fictional and is not a crisis resource. If you or someone you know needs help, contact your local emergency services or, in the US, call or text 988.

6. Your content

This section covers what you write in the product: your interview turns, notes, formulations, and reviewer feedback.

You give us permission to store that content, process it, and send it to the AI providers listed in our Privacy Policy so the product can work. We also use it to run and improve PsychPracticum: to investigate faults, protect against misuse, make the simulated patient more realistic, and make the judging more accurate. That includes keeping examples drawn from real sessions as reference material for testing and calibrating the judges. That permission does not expire, and it survives your account closing. It has to, because the calibration material stays useful only if it stays put.

If you send us an idea or a suggested fix, we can use it, without owing you anything for it.

Who else can read your sessions, including your notes. Supervisors and colleagues assigned to the same lab as you. Supervisors of your organization. Us, which today means one operator plus the calibration accounts we use to keep the scoring honest, both of which can reach any session on the platform. Anyone holding a share link to one of your sessions, which a supervisor can create as well as you.

A share link works without an account. Anyone who has the link can open the session and read the transcript, formulation, and notes, and can forward it, until it expires or you revoke it.

Our scenarios, prompts, evaluation dimensions, and everything else that makes up the product belong to us.

7. Research studies

Taking part in a research study is separate from using the product, and it is voluntary. Accepting these terms does not enrol you in a study, and your access here does not depend on whether you take part in one. Permission for a study comes from that study's own consent form and from the researcher running it.

We may publish counts that identify nobody, such as how many sessions were run in a month. Anything we publish about how people perform comes from a study with its own consent, not from these terms.

8. AI output

The simulated patient and the automated feedback are generated by large language models. They get things wrong. Patient responses may be inconsistent, clinically implausible, or out of character. Feedback scores and their reasoning may be inaccurate and may cite the transcript incorrectly. Treat the feedback as one opinion.

We change the models, prompts, and scoring behind the product without notice. The product depends on other companies' services, listed in our Privacy Policy. When one of them fails, so do we.

9. Availability and changes

We may change, suspend, or discontinue any part of the product at any time. We may change these terms; if we do, the new version will be posted here with an updated date and you will be asked to accept it before you carry on using the product.

Either of us can end this agreement at any time. Closing an account ends your access to it. It does not erase what you wrote, which we keep as described in our Privacy Policy. Ask us before you go and we will get you a copy of your sessions.

10. Disclaimer and liability

PsychPracticum comes with no warranty of any kind. It is provided "as is" and "as available", without warranty express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that it will be uninterrupted, error-free, or accurate, and we do not warrant that the simulated patient behaves realistically or that the feedback is correct.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data. Our total liability for all claims relating to the product is limited to the greater of the fees you paid us in the twelve months before the claim, or five hundred US dollars.

Two things this does not cover, because no agreement can: our own gross negligence or deliberate misconduct, and anything the law does not permit us to limit. Some states do not allow some of these limits, so parts of this section may not apply to you.

The product is free today. If we ever charge for it, we will say so before you are charged.

11. Claims caused by your use

If someone brings a claim against us because of something you did here, you cover it: the claim itself, and what it reasonably costs us to defend it.

This is deliberately narrow. It covers claims arising from:

• real patient information you entered, which §4 forbids;
• anything you entered that you had no right to enter, or that broke a law;
• your use of the product against §5;
• anything done through your account by someone you gave access to.

It covers nothing else. If a claim comes from our own conduct, our own content, or a fault in the product, it is ours and this section does not apply.

We will tell you about any such claim promptly. You may take over the defence with a lawyer we both agree on. Neither of us settles a claim in a way that costs the other money or admits something on the other's behalf without asking first.

12. Governing law

These terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules. Disputes go to the state and federal courts located in Tennessee, and you and we both consent to that venue.

13. General terms

If part of this does not hold. If a court decides some part of these terms cannot be enforced, that part is narrowed to whatever the court will enforce, and removed only if it cannot be narrowed. Everything else stays in force. In particular, if the limit in §10 is cut back, it still applies as far as the law allows.

What outlives the account. Closing your account, or us closing it, does not undo everything here. These carry on: §2 (what this is not), §4 (real patient information), §6 (your content, and the permission you gave us to keep and use it), §8 (AI output), §10 (disclaimer and liability), §11 (claims caused by your use), §12 (governing law), and this section. The Privacy Policy's retention section carries on too, because we keep what you wrote.

If PsychPracticum changes hands. We may transfer this agreement, your account, and the data described in our Privacy Policy to whoever takes over the product: a buyer, a merger, or a successor to the assets. We will post notice here if that happens. You cannot transfer your account or this agreement to anyone else.

This is the whole agreement. These terms and the Privacy Policy are the entire agreement between you and us about PsychPracticum. They replace anything said earlier, in email, on the site, or in a demo. If your organization has signed a separate written agreement with us, that agreement governs where the two conflict, for the people it covers. If we do not enforce something straight away, we have not given it up.

Time limit on claims. Any claim about the product must be brought within one year of when it arose. After that it is too late.

How we reach you. We contact you at the email address on your account. Keep it current.

14. Contact

support@psychpracticum.com